After upgrading to Windows 10, if your touchpad doesn’t work correctly, check the driver status in. Windows 10 upgrade would cause driver problems. How To Access Drivers Windows 10. The touchpad not working problem mostly is caused by driver issues. Hp Laserjet 1020 Printer Driver For Windows 10 64 Bit. If you see a yellow mark next to the device, there is driver problem with the device. There are 2 ways you can use to update the touchpad driver. How to download and install the driver from HP Before you get started, ensure that you know the PC model and the specific system that your computer is running (Windows 10 32-bit or Windows 10 64-bit). Open your favourite browser and type “PC model+driver download”. Let’s take HP pavilion g6 1104sx for example.