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Users who just have drivers updated or have a windows 10 update may find their MX Master become unusable. Some may even find it not working suddenly the next day. For example, the, and thumb button or gesture button is not working or stuck. To fix your problem, you can apply the following six solutions. Solutions: Solution 1: Check the switches and power You need to make sure both Manual shift button and On/off button are turned on. Check the Easy-switch button to see if you selected the correct channel. In addition, check the battery status to see if this problem appears for low power.
And try to replace its batteries, which may fix your problem. Solution 2: Re-connect your Mouse and Computer First, disconnect your MX Master and computer. Then re-connect them by following this way: power on >select channel >press Connect >pair with your computer. You can refer to the to know detailed steps and guide. Solution 3: Update Drivers Outdated drivers can result in this error, so you need update your Logitech HID-complaint Unifying Mouse Driver. Ralink Wifi Adapter Driver Windows 10. The below two options can be applied to update this driver. Option 1: Update by Device Manager 1.