Hi George, We appreciate you for being part of Windows 10. Before proceeding, we need more information to help you better. • What is the make and model of the computer? • Have you updated the biometric drivers? • Did you try to create new user account and check to isolate the issue? Kindly follow the below methods and check if it helps. Method 1: Update the display drivers through Device manager.
Update biometric drivers Please follow the steps given here to uninstall and then reinstall the Display drivers. Windows 10 Game Controller Driver. A) Press Windows +X keys on the keyboard. Realtek Pcie Card Reader Driver Windows 10 Hp more. B) Select Device Manager. C) Find and Biometric drivers and expand it. Samsung Usb Driver For Windows 10 64 Bit. Hp Usb Drivers For Windows 10.
D) Right-click the Biometric drivers, and click Update driver software. E) Follow the onscreen instructions to update biometric drivers.